The EFQM Model is a non-prescriptive European management framework for assessing and improving a whole organisation, now in its 2025 edition. Learn its Direction, Execution and Results logic, the seven criteria, RADAR scoring and its master rules, how to run a self-assessment, how EFQM recognition works and how the model relates to ISO 9001 and Baldrige.
Free course: a 60-minute tutorial with diagrams, a 25-question knowledge check and a certificate you can verify online.
The Baldrige Excellence Framework is a non-prescriptive U.S. model for managing a whole organisation, now in its 2026 edition. Learn its Organizational Profile and six categories, how processes and results are evaluated, the three Maturity Pathways, how to run a self-assessment, how recognition and the Baldrige Award work, and how it relates to ISO 9001 and EFQM.
Free course: a 60-minute tutorial with diagrams, a 25-question knowledge check and a certificate you can verify online.
Lean Management is a philosophy and management system, rooted in the Toyota Production System, for delivering customer value with less waste while developing people. Learn its vocabulary, the five lean principles, value stream mapping, the daily lean management system, how lean maturity is assessed, a worked example and the pitfalls to avoid.
Free course: a 60-minute tutorial with diagrams, a 25-question knowledge check and a certificate you can verify online.
Kaizen is the practice of continuous, incremental improvement by everyone, every day, rooted in Training Within Industry, PDCA and the Toyota Production System. Learn its vocabulary, the SDCA and PDCA cycles, the five golden rules of gemba management, how to run daily kaizen and kaizen events, how to measure it, and the pitfalls to avoid.
Free course: a 60-minute tutorial with diagrams, a 25-question knowledge check and a certificate you can verify online.
The Business Process Maturity Model (BPMM) is the Object Management Group's five-level roadmap for making business processes consistent, predictable and continuously improving. Learn where the model came from, its vocabulary, 30 process areas and institutionalization practices, what each maturity level changes, how the four appraisal types and ratings work, and how BPMM relates to CMMI, ISO 9001 and BPMN.
Free course: a 60-minute tutorial with diagrams, a 25-question knowledge check and a certificate you can verify online.
OPM3 is PMI's Organizational Project Management Maturity Model, a now-retired standard for judging how well an organisation delivers strategy through projects, programmes and portfolios. Learn its best practices, capabilities and SMCI stages, the assess-and-improve cycle, how results should be read, why PMI retired it and how its ideas compare with CMMI, P3M3 and PMI's 2018 OPM standard.
Free course: a 60-minute tutorial with diagrams, a 25-question knowledge check and a certificate you can verify online.
P3M3 is the Portfolio, Programme and Project Management Maturity Model, now offered by PeopleCert as PRINCE2 P3M3, for judging how well an organisation delivers change. Learn its three sub-models, seven perspectives, threads and five maturity levels, how self-assessments and accredited full assessments work, and how to turn a maturity profile into a realistic improvement roadmap.
Free course: a 60-minute tutorial with diagrams, a 25-question knowledge check and a certificate you can verify online.
The People CMM is the SEI's staged maturity model for improving workforce practices such as staffing, performance, competency development and careers; the current edition is Version 2.0, Second Edition (2009). Learn its five maturity levels and 22 process areas, how to run an improvement programme, how appraisals and ratings work, and how it relates to CMMI and ISO standards.
Free course: a 60-minute tutorial with diagrams, a 25-question knowledge check and a certificate you can verify online.
The Data Management Maturity (DMM) Model is the CMMI Institute's reference model for managing data as an enterprise asset. Learn its six categories and 25 process areas, the five capability levels, how evidence-based assessments and improvement roadmaps work, its retirement as a product, and how it relates to CMMI Data, DCAM and DAMA-DMBOK.
Free course: a 60-minute tutorial with diagrams, a 25-question knowledge check and a certificate you can verify online.